Public Liability Claims

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Injured in a public place? We help you understand your rights and claim compensation.

Public Liability Claims
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If you’ve been injured in a public place due to unsafe conditions, you may be able to make a public liability compensation claim. These claims can help cover the impact of your injury, including pain and suffering, lost wages, medical treatment and ongoing support needs.

Where Public Liability Claims Commonly Arise

Many public liability claims come from everyday locations such as:

  • Shopping centres and supermarkets
  • Footpaths, walkways and public areas
  • Restaurants, cafés, pubs and hotels
  • Parks, playgrounds and recreational facilities
  • Car parks, stairwells and building entrances
  • Rental properties and holiday accommodation
  • Gyms, pools and fitness centres

Unsafe surfaces, spills, poor lighting, obstacles and lack of maintenance are common causes of preventable falls.

How We Support Your Claim

We manage the entire process from start to finish, including:

  • Investigating how the incident occurred
  • Collecting evidence to prove the hazard or negligence
  • Organising medical reports and injury documentation
  • Handling all communication with the insurer
  • Negotiating to secure the highest possible payout

Our goal is to make your public liability claim simple, clear and stress free while you focus on recovering.

Anonymous

I’m really thankful for my lawyer’s help Melissa with my WorkCover claim.They guided me through my workers compensation claim and helped me get accepted by QBE Insurance. The process felt stressful at first, but they explained everything clearly and handled it efficiently. Highly recommend to anyone needing help with work cover claims.

Public Liability Claims

Frequently 
Asked Questions

How long do I have to make a public liability claim?

In NSW, strict time limits apply. Generally, you have three years from the date of injury to start court proceedings, but it’s best to get advice as soon as possible because evidence can fade and deadlines vary depending on your circumstances.

What compensation can I claim?

Depending on your injuries, you may be able to claim for medical expenses, rehabilitation, lost income, pain and suffering, future loss of earnings, care needs and out of pocket expenses. Your entitlements depend on the severity of your injury and its long term impact.

Do I need to prove someone was at fault?

Yes. Public liability claims require showing that the property owner, business or council failed to take reasonable care and that this caused your injury. We can help gather evidence, investigate the incident and show where negligence occurred.

What should I do after an injury in a public place?

If possible, report the incident, take photos of the hazard, get witness details and seek medical treatment immediately. Keep receipts, medical records and any evidence of how your injury affects your daily life. Early legal advice can help protect your rights and strengthen your claim.

What types of accidents are covered under public liability?

Common examples include slip and fall accidents, trip hazards, unsafe flooring, broken stairs, poor lighting, falling objects, dog attacks and injuries at venues, events or rental accommodation. If the owner or occupier didn’t take reasonable steps to prevent harm, you may have a claim.

What is a public liability claim?

A public liability claim is a compensation claim made when you are injured in a public place due to someone else’s negligence. This can include injuries in supermarkets, shopping centres, footpaths, parks, rental properties or other public or private spaces where the occupier failed to keep the area safe.

Why choose Gouveia Legal?

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